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SMS Communication Terms and Conditions

1. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with any third parties or affiliates for marketing purposes. Your privacy is our priority.

2. Types of SMS Communications

If you have consented to receive text messages from Luminex Advisors, you may receive messages related to the following:

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

  • Promotions or offers (if applicable)

Note: If your use case is conversational, please ensure the appropriate use cases are reflected here instead of including marketing-related examples.

3. Message Frequency

Message frequency may vary depending on the type of communication.
For example, you may receive up to [X] SMS messages per week related to your appointments, billing, or other service-related updates.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan.
These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Luminex Advisors in the following ways (examples):

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form

Please specify the exact opt-in method used by your organization.

6. Opt-Out Method

You can opt out of receiving SMS messages at any time.
To do so, simply reply “STOP” to any SMS message you receive.
Alternatively, you may contact us directly to request removal from our messaging list at:
📧 info@luminexadvisors.com
📞 +1-302-390-7520

7. Help

If you are experiencing any issues, you can:

  • Reply with the keyword “HELP”, or

  • Contact us directly for assistance at:
    📧 info@luminexadvisors.com
    📞 +1-302-390-7520

8. Standard Messaging Disclosures

  • Message and data rates may apply.

  • You can opt out at any time by texting “STOP.”

  • For assistance, text “HELP” or contact us at info@luminexadvisors.com / +1-302-390-7520.

  • Message frequency may vary.